In Praise of Face Time


Consider Constellation Energy, a $14 billion dollar provider of power, natural gas, and energy products and services based in Baltimore. Constellation has developed an Innovation Center, an unconventional permanent facility within its headquarters. People come from different locations to the Innovation Center for “ideation” (brainstorming), decision-making, and planning. For example, one team that came to the Innovation Center worked on a merger after an acquisition; hundreds of thousands of dollars were saved from moving a data center. By having groups from headquarters and the acquired company come together in one place, they were able to break down barriers and begin to work together effectively.